Downhill Smart support

Having trouble with Downhill Smart? Answers to the most common questions are on the Downhill Smart page. If they don’t help, send us a message below and we’ll reply by email.

A few quick tips:

• Runs or lifts aren’t split correctly? Adjust the detection sensitivity in Settings.
• Battery runs out on cold days? Keep your iPhone in an inside pocket, and turn off body-motion recording in Settings if you don’t need the most precise turns in the 3D replay.
• No map at the resort? Save the resort’s trail map while you’re on Wi-Fi, before you go.
• New iPhone? Your history syncs through iCloud. To restore your subscription, use the restore option in the app.